Before reading this post, make sure you have read my post The Chinese tourist: a cultural difference. Over the last weeks I have visited tourist destinations in China were 20 million visitors annually is the norm. Just think about it: 20 million, that is the complete population of The Netherlands and even then you are 3 million short. In some parks it seemed we were the only foreigners which made us an additional attraction (read: photo set). But it also helped a lot observing behavior and the needs of the Chinese tourist. Making it slightly easier to understand the expectations of this interesting market group. In 2014 the number of Chinese visiting an overseas country increased with 19.49% over 2013. With the increasing salaries we can expect this trend to be continued. So be prepared! I have described the cultural difference between the West and China already which has a major impact on how you should target the Chinese tourist. In this post I will give you my personal view on how you should trigger the Chinese tourist when visiting your theme park or tourist attraction. READ MORE
It was obvious that I needed to pay a visit to one of the attractions of Merlin Entertainments, so why not go for a concept I really enjoy? And since Legoland Malaysia was on route to Singapore and I worked with the Director of Operations in Europe it was an easy pick! Continue reading Legoland Malaysia: bricklayer for tourism in Johor Bahru
Last week I had the chance to visit Beijings’ most popular theme park Happy Valley. The park opened in 2006 as the 2nd of the 6 Happy Valley parks in China operated by OCT. Happy Valley has its own metro station ‘Happy Valley Scenic Area’ which creates the opportunity to start the experience from here, like Disneyland Hong Kong and Paris do with special Mickey trains towards the park. However the station just looked like an ordinary metro station in Beijing. I have missed the clear routing within the station to the nearest exit to the park. The entrance does not matched the experience of the (Chinese) website however in front of the entrance there is a kind of a ‘monument’ which is colorful and includes the characters of the park (would be better to place something similar to this on top of the entrance). So the start was not really inspiring but I was curious to understand the commercial strategy of the park. Though the right experience will increase impulse purchases.
Retail in Happy Valley Beijing