Like the bigger companies I have worked for: I use to say that staff is the most important capital of the business: they make it or break it. All companies I worked for had core values referring to you as a person and that we as managers take care of you and do not treat you as a number. However despite the fact that we have it written on paper, advertised on the intranet or communicating during the recruitment process there are times we easily forget the value of staff. Exactly these periods were we are losing the focus on our teams are the most important ones: peak season or key trade periods. Teams are at maximum size, operation is at full speed and now it is time to make the difference. During peak trading the pressure on all of us is the highest especially when you are part of a multinational. Continue reading Key elements in managing staff
